Frequently Asked Questions

The questions we get most. Honest answers, no marketing spin.

General
What is VTC Systems?â–¼
A toolkit for Virtual Trucking Companies. We make landing pages and a hub to keep drivers, jobs, and events in one place — instead of scattered across Google Sheets and Discord pins.
Why is the Community plan free?â–¼
Every VTC deserves a proper start, not just the ones with money. The Community plan stays free. The project runs on donations from people who find it useful and want to support it.
Do I need to know how to code?â–¼
Not at all. We handle setup, hosting, and maintenance. You get a working dashboard. If something breaks, we fix it.
Is VTC Systems affiliated with TruckersMP?â–¼
No. We build tools that work alongside TruckersMP, but we're completely independent and not endorsed by them.
Technical
Where is it hosted?â–¼
Frontend on Netlify. Database on MongoDB Atlas. Both encrypted, global CDN.
Can I use my own domain?â–¼
Yes. If you own a domain we configure DNS for you. You only pay the registrar.
Is it mobile-friendly?â–¼
100%. Responsive across mobile, tablet, and desktop.
DriversHub
Project status?â–¼
Fully live. Launched March 1, 2026. Currently on v2.0.
How does telemetry work?â–¼
A lightweight client runs alongside ETS2/ATS, reads game data, and sends it securely to your dashboard. Download available inside your hub.
Do drivers need to install software?â–¼
Only for auto-logging. Manual logging via the web dashboard is always available.
Donations
How does pricing work?â–¼
VTC Systems is community-funded. If you get value out of it and want to support it, higher tiers unlock more features as a thank-you. It's not a subscription in the traditional sense — it's closer to supporting a project you use.
Are there refunds?â–¼
Donations are non-refundable. The moment you donate, those funds go directly into server costs.
Can I stop donating?â–¼
Yes. Cancel your recurring donation at any time.
Legal & Security
Is my Discord data safe?â–¼
Yes. We store only ID, username, and avatar for authentication. No data is sold.
Can I delete my data?â–¼
Yes. Contact support and we'll delete everything within 30 days.
Are you GDPR compliant?â–¼
Yes. See our Privacy Policy for full details.
Support
How do I report a bug?â–¼
Open a ticket in our Discord under #support. We track issues daily.
Can I request custom features?â–¼
Yes. Custom development is available as a paid add-on.